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Hodge Hill Primary School

Learning Together for Life

IMPORTANT INFORMATION FOR PARENTS - Please see our noticeboard. School will be closed to pupils on Thursday, 3rd May for the General Elections. Class photos will be taken on Friday, 11th May.

Q9: How should complaints be made?

Arrangements for handling complaints from parents of children with special educational needs (SEN) about the support the school provides

 

In the first instance, please contact the SENCo to outline your complaint. If you feel that your complaint has not been resolved satisfactorily please follow the guidance in the Create Partnership Trust Complaints Policy.

 

Parents can be signposted to SENDIASS (parent support agency) for support.

 

The SEN Code of Practice outlines additional measures the Local Authority must set up for preventing and resolving disagreements. Parents/carers will be given the necessary information upon request.

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