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Hodge Hill Primary School

Learning Together for Life

Friday, 8th December is a Teacher Training Day - school will be closed to pupils. New School Uniform for September 2017 - for details on our new uniform and how to order it please go to our parents-useful documents page.

Q9: How should complaints be made?

Arrangements for handling complaints from parents of children with special educational needs (SEN) about the support the school provides

 

In the first instance, please contact the SENCo to outline your complaint. If you feel that your complaint has not been resolved satisfactorily please follow the guidance in the Create Partnership Trust Complaints Policy.

 

Parents can be signposted to SENDIASS (parent support agency) for support.

 

The SEN Code of Practice outlines additional measures the Local Authority must set up for preventing and resolving disagreements. Parents/carers will be given the necessary information upon request.

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