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Hodge Hill Primary School

Learning Together for Life

Our next Teacher Training Day will be Friday, 16th February 2018. School will close at normal time on Thursday 15th February and children will be back after half term on Monday 26th February 2018. Thursday 1st March is World Book Day - children please come dressed as your favourite book character.

Q9: How should complaints be made?

Arrangements for handling complaints from parents of children with special educational needs (SEN) about the support the school provides

 

In the first instance, please contact the SENCo to outline your complaint. If you feel that your complaint has not been resolved satisfactorily please follow the guidance in the Create Partnership Trust Complaints Policy.

 

Parents can be signposted to SENDIASS (parent support agency) for support.

 

The SEN Code of Practice outlines additional measures the Local Authority must set up for preventing and resolving disagreements. Parents/carers will be given the necessary information upon request.

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