Arrangements for handling complaints from parents of children with special educational needs (SEN) about the support the school provides
In the first instance, please contact the SENCo to outline your complaint. If you feel that your complaint has not been resolved satisfactorily please follow the guidance in the Create Partnership Trust Complaints Policy.
Parents can be signposted to SENDIASS (parent support agency) for support.
The SEN Code of Practice outlines additional measures the Local Authority must set up for preventing and resolving disagreements. Parents/carers will be given the necessary information upon request.